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Cookies policy

What are cookies?

A cookie is a small text file consisting of letters and numbers that will be stored on your computer, mobile device, or other equipment used for browsing the Internet when the user accesses a particular website.

Cookies are widely used to ensure a quick and easy interaction between users and websites, especially so that users can easily access a previously visited website and display their content in a relevant way adapted to their preferences.

Why do we use cookies?

To recognize new visitors on the website

To recognize past visitors.

To better understand the interests of our site visitors.

How do we use cookies? site uses Google Analytics, a web analysis service provided by Google Inc., which aims to analyze the use of the site: details on traffic sources, the total number of visitors to the site, frequency of accessing the site, time spent, pages visited, etc.

In this regard, Google Analytics uses "cookies" to collect information about its use. This is standard Internet usage log information (including your IP address) and information about visitor behavior in an anonymous form, information transmitted to and stored by Google, including servers in the United States. Before being sent to Google, your IP address is anonymized.

Following its Privacy Shield certification, Google declares that it complies with the EU-US Privacy Shield Framework. Google may transfer information collected by Google Analytics to a third party when required to do so by law, or when such third party processes the information on Google's behalf.

Under the Google Analytics Terms of Use, Google will not associate your IP address with any other data held by Google.

Google Analytics Privacy Policy:

You can refuse the use of Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on.

Google Analytics Opt-out Browser Add-on:

How can cookies be controlled?

The internet browsing browser offers the possibility to the users to control/deactivate the cookies. You can delete all cookies that are already on your computer, and you can configure most browsers to prevent their placement.

To learn more about enabling/disabling or deleting cookies in your browser, you can access the link below:

All about cookies

Managing cookies in your browser

Most browsers allow you to:

see what cookies you have and delete them individually

to block cookies from third parties

to block cookies of certain sites

block the setting of all cookies to delete all cookies when you close the browser

If you opt for deleting cookies, you must keep in mind that any preferences will be lost. Also, refusing or disabling cookies may make some sites (including ours) or parts of sites impossible to use.

Below you will find information about changing cookie settings in the most popular browsers:

Internet Explorer:

Google Chrome:

Mozilla Firefox:!%24#amp#%24!redirectslug=Cookies


More information about cookies can be found by accessing the links:

Microsoft Cookies guide

All About Cookies

SC NAPOLETANA CAFE SRL is a Moldovan legal entity registered in the Register, hereinafter referred to as SC NAPOLETANA CAFE SRL, which holds all rights the online platform informs you that the company's privacy policy has been adapted to the European Regulation regulations on data protection personal character and their free movement.


We assure you that we make every effort to manage your personal data responsibly. Please do not hesitate to contact us regarding any information on this subject at


SC NAPOLETANA CAFE SRL collects and processes personal data belonging to:

Visitors and users of the Websites;

To the persons who contact SC NAPOLETANA CAFE SRL by any means of correspondence available in the web platform: telephone, email, form, etc .;

If you are not part of the categories listed above, please send a request to to send us more information about your situation.

SC NAPOLETANA CAFE SRL collects data such as:

Identification data - personal information (name, surname, address, email, telephone number);

Information on the interaction with the site: browsing history, pages visited, products added to the cart, transactions, technical data such as IP address used to connect your computer to the internet, connection information, browser type, and version, types and versions of browser extensions (plug-ins), operating system, type of device on which the interaction is made.

There are several ways we collect personal data:

When accessing the platform (e.g., cookies);

When registering a request in the order or contact forms;

When accessing the emails sent by SC NAPOLETANA CAFE SRL.

Careful! We will not collect or process sensitive personal data about you (for example, information about racial or ethnic origin, political opinions, religious denominations or philosophical beliefs, health, sex life, or sexual orientation).

In any other form of correspondence not provided for in the above situations.

Consent to collecting and processing your personal data is only required in the case of an online order or delivery of the ordered products.

How do we use data and legal grounds for the processing of personal data?

SC NAPOLETANA CAFE SRL will process personal data only in the following cases:

To conclude or execute an order - as a result of a request made by you;

For marketing communication - only after your consent for this purpose;

In support of the legitimate interest of SC NAPOLETANA CAFE SRL or a third party (e.g., construction and management of internal databases), but also yours (e.g., security and fraud prevention).

It may be necessary to process your data to fulfill the obligation to communicate personal information to public authorities upon request. We mention that SC NAPOLETANA CAFE SRL processes personal data only in case of orders or for marketing information. Personal data is also accessed by service providers with whom the company is under contract, such as Netopia, Google, etc. We ensure the confidentiality and security of personal data through contracts signed with each of the entities to whom this information is disclosed. To the extent that the list of trading partners of SC NAPOLETANA CAFE SRLL will increase, this will be mentioned in our Privacy Policy, and if your consent is required, we will send you a request for this purpose.

User rights

At any time, you have control over your personal data, as follows:

The right to request access to personal data, as well as to how they are processed;

The right to rectify data that are incorrect or out of date;

The right to delete data from the databases of SC NAPOLETANA CAFE SRL;

The right to restrict the processing of personal data may be exercised in some situations established by law;

The right to oppose the processing of personal data;

The right to the portability of personal data, which can be obtained in a common format or transferred to another economic operator of your choice;

The right to withdraw consent to the processing of personal data;

The right to complain to the competent authority if you report irregularities.

Data security

To ensure a level of security corresponding to the personal data for which we are responsible, the company SC NAPOLETANA CAFE SRL takes the following steps:

Anonymizes, as far as possible, personal data;

Collects only the data strictly necessary for the purposes mentioned in the dedicated section;

Limit access to data to a minimum number of trading partners.


The company that manages the site, hereinafter referred to as, is S.C. NAPOLETANA CAFE S.R.L, hereinafter referred to as NAPOLETANA CAFE, registered at the Trade Register with no. J40104682015 and having the Unique Registration Code RO34928202; Headquarters Str. Traian 39 Ap. 7 Postal code 030572, Sector 3, Bucharest.


Use of this site implies acceptance of the terms and conditions below. We recommend reading these carefully. NAPOLETANA CAFE assumes the right to make any changes to these provisions, as well as any changes to the site, its structure, or any other changes that may affect the site, without the need for any prior notice to users in this sense. By accessing the website, using, purchasing products, or sending e-mails addressed to NAPOLETANA CAFE. The communication is made electronically, considering that the user consents to receive notifications from NAPOLETANA CAFE electronically, including communications by e-mail or through announcements on the site.


1. Copyright

The entire content of the site - images, texts, graphics, symbols, web graphics, scripts, programs, and other data - is the property of NAPOLETANA CAFE and its suppliers and is protected by copyright law and laws regarding the intellectual and industrial property. The use without the written consent of NAPOLETANA CAFE of any of the elements listed above is punished according to the laws in force. If you want to report copyright infringement, write to us at


2. Access to information on the site

NAPOLETANA CAFE guarantees to all users limited access, in personal interest, on the site and does not grant them the rights to download or modify partially or completely the site, to reproduce partially or completely the site, to copy, sell or exploit the site in any other manner, for commercial purposes or contrary to the interests of NAPOLETANA CAFE without its prior written consent. The use without the written consent of NAPOLETANA CAFE of any of the elements listed above is punished according to the laws in force. NAPOLETANA CAFE does not send spam e-mails.

3. Limitation of liability for products and services

The products and services are offered in the form they come from the manufacturer and within the available stock. NAPOLETANA CAFE does not offer any guarantee, expressly or implicitly, for the operation of this site, the information, content, materials, or products on the site, as well as their suitability for a certain purpose. Users expressly agree that using this site and purchasing products or services is at their own risk. NAPOLETANA CAFE cannot guarantee the availability in stock of all the products presented. Therefore, we will confirm each order before considering it with the sales consultant. The images published on the site have the title of example, and the delivered products can sometimes differ from the images presented in any way (color, accessories, appearance, etc.). NAPOLETANA CAFE and its suppliers reserve the right to modify the products' technical specifications without prior notice. NAPOLETANA CAFE does not assume responsibility for the descriptions of the products presented in the website. NAPOLETANA CAFE is not responsible for any inconsistent defects of the products sold by the collaborating companies. The maximum amount of damages that can be paid by NAPOLETANA CAFE to any customer in case of non-delivery, improper delivery, or in any other situation that may occur is the amount received by NAPOLETANA CAFE from this customer regarding the claimed order. According to GEO 342014, art. 16, lit. d) and e), NAPOLETANA CAFE is exempted from the obligation to send its clients the information regarding the after-sales service and the guarantees offered.


The information from the products for sale used to describe the products, characteristics, and weight available on the site (dynamic static images) does not represent a contractual obligation on the part of SC NAPOLETANA CAFE SRL, these being for presentation. The company may withdraw any offer of products or may modify it at any time until the order is placed, without owing damages or other penalties to any potential customer.


In the images of the products, SC NAPOLETANA CAFE SRL reserves the right to use other products, for example, accessories (wooden box, glasses, greeting card, gift packaging) which may not be included in the costs of those products and will not be delivered upon purchase. In this case, it is expressly stated in the products' description if accessories accompany them.


4. Limitation of liability for prices

The prices presented include VAT (19% and 9%) but do not include delivery costs unless expressly specified on the site. The purchase price printed on the invoice will be the same as the one established by the sales consultant when confirming the order as a firm order.


5. Limitation of liability for delivery

Lazaridi. ro can deliver the products to its customers through the company's driver or SamedayFan CourierGLSBookurier.

If you have problems with an order, which does not seem to be resolved by email or with the person you are talking to, you can contact for a free internal conciliation +40 785 105 041


The delivery of the products has a national expansion area, but the Lovewine store can also honor orders with international shipping at the customers' request. NAPOLETANA CAFE reserves the right to confirm orders before honoring them by contacting customers. For international deliveries the transport cost will be calculated according to each order. NAPOLETANA CAFE reserves the right to delay or cancel deliveries of ordered products if they cannot be honored for reasons independent of NAPOLETANA CAFE, including fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots. , civil disturbances or other impediments of force majeure, according to the customs of the Romanian law. If the customer is not found at the address mentioned, our courier will return after restoring contact with the customer; when the order will be canceled. The product is returned to the headquarters, and the customer will bear the costs of a new delivery, regardless of product value ordered.


6. Limitation of liability for payment

Payment for products ordered under this Agreement with Customers can be made.

6.1. in advance

- by bank transfer or cash deposit in our account. In these cases, the proof of payment must be sent by mail to NAPOLETANA CAFE; otherwise, the order cannot be delivered only after the money's physical entry in the NAPOLETANA CAFE account.

- online payment by card.

6.2. upon delivery of the products

- courier refunds

- with receipt in case of delivery with the company's driver.


The amount paid to the courier company's agent will be highlighted on the AWB that will always be present in the plastic envelope attached to the package and will be accompanied by a receipt from the courier.

NAPOLETANA CAFE reserves the right to request payment of products in advance in certain cases. The advance payment can be made by


a) by bank transfer, in which case the proof of payment must be sent to NAPOLETANA CAFE at the email address;


b) online payment with the card, through the MobilPay payment processor ( Delivery will be made only after the money enters the NAPOLETANA CAFE account. The ordered products must be paid in full, including the related transport; otherwise, the delivery will not be made.


7. Return of products and right of withdrawal offers the legal guarantee of conformity NAPOLETANA CAFE undertakes to return the customer's price or to replace the product, without additional costs, if it does not correspond to the information on the site or on the product label.

You have the right to withdraw from this contract and to return the purchased products, without specifying the reasons, within 14 calendar days. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract, using an unequivocal statement, for example, a letter sent by post or email.

For this purpose, you can use the withdrawal model HERE; however, its use is not mandatory. You can also fill in and send electronically to our email address ( the standard withdrawal form or any other unequivocal statement. If you use this option, we will send you the confirmation of receipt of the withdrawal request on a durable medium.

The return of the value of the returned products is made after fulfilling all legal procedures according to GEO 342014, the value of the products will be returned within 14 calendar days from receipt of the withdrawal notification, but NAPOLETANA CAFE may defer payment until confirmation of sending the return package or receipt -the nearest date is considered. The customer will bear payment for the transport of the returned product.

8. Limitation of liability for user comments

Users who visit the site can comment on it and the products it offers through the means of contact. NAPOLETANA CAFE reserves the right to ignore comments and messages with illegal, obscene, threatening, defamatory content, which in any way disrupts the privacy of others, infringes intellectual property rights, contains viruses, texts targeting various promotional campaigns, letters in a chain, bulk mail or any other form of spam. Persons who use a false email address or send electronic messages or any other communication on behalf of another natural or legal person or behalf of any other entity will be sanctioned following applicable law.

9. Limitation of liability for links to other sites, server, browser

The servers of a third company host the website. NAPOLETANA CAFE will not be held responsible for any errors on the site regardless of the reasons for their occurrence, including changes to the site, settings or updates. NAPOLETANA CAFE will not be held responsible for errors due to the use of certain browsers for visiting the site. Also, in case of non-functioning of the site due to the hosting company NAPOLETANA CAFE does not bear any responsibility. NAPOLETANA CAFE is not responsible for the content, quality or nature of the sites that can be accessed through links on the website. For those sites, the full responsibility lies with the owners of the sites in question.

10. Personal data

SC NAPOLETANA CAFE SRL processes your personal data to provide you with the ordered products.

According to Law no. 6772001, benefit from the right of access, intervention on the data, and the right not to be subjected to an individual decision. You have the right to object to personal data processing concerning you and request the deletion of data. To exercise these rights, you can address a written request, dated and signed at the email address or the headquarters of our company in Medelnicerului Street no. 12, Ground floor, Sector 1, Bucharest. You also have the right to go to court.

We will not transfer your data abroad.

On the website, the user is responsible for all activities that occur by accessing the personal account and password. The company NAPOLETANA CAFE cannot be held responsible for the errors that occurred due to the user's negligence regarding the security and confidentiality of his account and password. NAPOLETANA CAFE and its suppliers may use the user's personal data only for the stated purpose of this site. The information from the registration account and the data from the order form will be used to send the user the order confirmation, information about possible promotions, etc. However, personal data may be transmitted to the authorities entitled to verify commercial transactions or other authorities entitled to carry out any justified verifications under the law if this is required following the laws in force.

11. Disputes and final dispositions

By using (visiting or purchasing the products) the site, the user agrees that the Romanian laws will govern the above Terms and Conditions of Use and any dispute of any kind that may arise between the user and the company NAPOLETANA CAFE and associations of partners and its affiliates. In case of possible conflicts between NAPOLETANA CAFE and its clients, we will try to resolve them amicably. If an amicable settlement is not possible, the conflict will be resolved in court, following Romanian laws in force in Bucharest. If any of the above clauses are void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses. With the purchase and launch of the order, the customer accepts without objection to the conditions and terms of use, their value being the same with a valid contract. The client fully assumes these risks once he expresses his agreement with the Terms and Conditions of the site.

SC NAPOLETANA CAFE SRL is the owner of this site and holds all its administration rights.

Please read carefully the "terms and conditions" of use of this site which will be understood as a contract of sale - purchase between SC NAPOLETANA CAFE SRL - through the store and any person (natural or legal) who place an order online through this site. uses cookies to improve your browsing. By opening the links on this site, you agree to the use of cookies.